These videos cover the client hub and service catalog to help understand the customer experience. The length of each video is indicated in parentheses.
1. Client Hub Overview (1:23)
Learning Objectives:
• Access your organization's Client Hub
• Explore your Client Hub's home page
• Explore the items on the Client Hub's navigation bar
2. Using the Service Catalog (2:13)
Learning Objectives:
• Access your organization's Service Catalog
• Explore the different categories in your Service Catalog and the services within them
• Submit a ticket using a service page in the Service Catalog